Return Policy
At Nabi Hair Services, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible return and refund policy.
Returns
- Returns are accepted within 7 days of delivery.
- Products must be in their original packaging and in good condition.
- Please contact us at [nabihairservices@gmail.com]
to obtain a Return Merchandise Authorization (RMA) number.
- Returns without an RMA number will not be accepted.
Refunds
- Refunds will be issued in the original payment method.
- Refunds will be processed within 5-7 business days after receiving the returned products.
- Refunds will include the full amount paid for the products, minus any shipping costs.
Wig Styling and Custom Orders
- All wig styling and custom orders are final sale and cannot be returned or exchanged.
- Please ensure you provide accurate measurements and specifications for custom orders.
Exceptions
- We cannot accept returns on products that have been used, damaged, or altered in any way.
- We cannot accept returns on products that are missing their original packaging or tags.
Shipping
- You are responsible for the cost of shipping the products back to us.
- We recommend using a trackable shipping method and keeping a record of your return tracking number.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at:
Email @ nabihairservices@gmail.com
WhatsApp number@ +2349162914365
Effective Date
This return and refund policy is effective as of [May to December 2024 and applies to all purchases made on or after that date.